Reflection on the Proposed Organization I Prepared for the ELT Leadership and Management Course

Leadership and Management for the Organization

The leaders of my organization will mainly include the Program Director, the Secretary and the Department Heads of the Admission, Administration, Coordination and Supervising, Human Resources and Public Relations, Marketing and Advertisement and Accounts and Finance Units. They will lead the organization through the Middle – of – the Road Management where they will balance the conditions of work for the employees through maintaining their satisfaction level at the work place and assuring their well being. In addition, they will also get the works done by the employees as well as maintain friendly relationship with the employees by providing them facilities and building a relationship of trust and respect. So, the leaders will have concern for both the people and for the work results of the organization.

The leadership approach that I will propose for my key leaders would be the Skills Approach which will emphasize on their three skills of problem – solving, social judgment skills and knowledge that they will need to lead the organization.

 

Through this approach, the leaders will not only be able to accomplish the works, activities and operations for the organization following a task – oriented behavior but also bond with their workers by following a relationship – oriented behavior.

The key management positions in this organization will include the Program Director, the Secretary and the Department Heads of the Admission, Administration, Coordination and Supervising, Human Resources and Public Relations, Marketing and Advertisement and Accounts and Finance Units.     

                                       

They will work for the effective planning and regulation of my organization and will accomplish all the management functions of planning, organizing, staffing, directing and controlling the organization’s activities. These key leaders will design the future course of action for the organization and make sure that the pre – determined goals are achieved and all the resources are utilized properly. They will organize all the resources, delegate responsibilities to employees and coordinate projects for teaching and learning. In addition, they would also plan on recruiting staffs, supervising employees and monitoring their performances to achieve the organizational goals.

Proposed Plan for Teaching - Learning

For my organization, teaching the English Language skills to my learners from different backgrounds in order to develop their language skills is my main goal. Similarly, training the teachers to plan objectives-based, communicative and student-centered lessons, syllabus and class activities, strengthen their teaching and leadership skills and enriching their personal development is the other goal of my organization. Therefore, I would anticipate such teaching learning activities in my organization that will not only help learners to develop their language skills but also enrich personal and professional development and experiences. In the same way, the teachers who will come for training to improve their teaching skills will also learn about different teaching methods that will help them prepare communicative lessons and activities to create a student – centered classroom. They will also get the idea of using technology in the classroom for teaching and preparing interesting materials in a way for increasing student participation.

This will be different from the traditional practices because our English Language learning program will not be limited to classroom experience, but will also involve group discussions, lectures, problem-solving activities and games etc. which will build relationship between the teacher and the learners. The teachers under training will learn about the traditional and contemporary second language teaching methods, the effective use of the technology, media, and materials to be used in the classroom and understand the role of ICT for interactive classroom teaching. Our hope is that our teachers will not only share the gift of English, but cultivate life-long relationships with their students that will bring about success in life.

In addition to learning and preparation of resources, my organization will provide facilities and tools that will help evaluate and build the English-language skills of learners, teachers and employees.

Professional Development Strategy

The professional development scheme that I propose for my organizational staff and employees would include professional training and post training guidance and development that will enhance their knowledge and skills for working in the organization. Through these trainings, they will achieve both personal and professional development that will help them focus in their occupational role foe improving the quality of teaching and learning activities in the organization.

I will propose the INSET (In – Service Education and Training) for my organizational staff which my organization will provide to all the staffs for improving their needs. After their receive this training, they will have clear ideas about their own Professional Development Cycle where they will reflect on the evaluation of their activities, identify their own professional and personal needs, learn the skills and apply them in their practices for the organization activities. Besides, coaching of the employees will facilitate their learning in developing their performances and mentoring will develop them professionally. In addition, the Continuing Professional Development (CPD) will enable the staffs of my organization to improve their own practices in their professional fields. 

Learning Organization:

My organization is going to be a “Learning Organization” because it will create its own future by adapting to the environmental changes that comes through the way and proactively shape its environment accordingly by training all the teachers, employees and organizational staff. All the staff will be trained in a way so that they can cope with any changes that come in the organizational policies and practices and plan for it way ahead. It will be the responsibility of my organization to foster professional development of my employees and emphasize on organizational improvement by making use of skills and disciplined actions so that we can solve the incoming problems systematically and learn from those experiences for future implementation.

The culture of learning in my organization is more supportive because I engage my employees in taking responsibilities of activities and projects and take part in the decision making process for the organizational development. They are my organization’s topmost priority regarding participating in developing and implementing a compelling vision and strategy for my organization.

Marketing Approach for the Proposed Organization

For my English Language Teaching Organization (ELTO), the marketing view is more of a combination of both Market oriented view and Sales oriented because my organization not only tries to identify the current trends of language learning approaches but also emphasizes on the values of my clients. My organizational teachers and staffs tries their best to satisfy my clients i. e. the learners coming for learning English language and the teachers coming for receiving teachers’ training for language teaching. Thus, by assessing on the needs of our clients, we decide how to serve them profitably and in what way in order to achieve our organizational objectives.

My organization focuses more on Relationship marketing approach and this approach seems more appropriate in my view because it emphasizes on building promising relationship with the customers and focuses on their necessities. Since, my organizational staff is responsible for the quality of teaching and learning in my organization, the orientation is more on customer benefits. As I place high emphasis on customer service and customer contact, we have a long term relationship with them and our business runs on the long timescale. We believe in the customer commitment and hence try our very best to build a relationship of trust and respect with our clients with our services in English Language Teaching.

Conclusion

My proposed organization is going to be different from other existing organizations of the similar kind, because we look out for the opening and closing of strategic windows that come in our way and invest our resources for benefiting clients and achieving profit. We try to understand the key requirements of our customers and their English Language teaching and learning needs and apply our skills and competencies to provide English language teaching and learning services to our clients. As a learning organization, we also adapt to the environmental changes in the market by modifying the current needs of the clients and changing our policies and practices for achieving our organizational goals. On the whole, we learn from our experiences and apply those learning in our organizational culture so that there is a long – term relationship between the leaders and staffs of the organization.